Job Openings

Wine Club Edutainer

Frichette Winery is a boutique, family-owned and operated winery in the Red Mountain AVA, Washington. We specialize in crafting quality red wines and creative wine blends with personality. We pride ourselves on our commitment to “edutain” and provide a stellar experience for our guests. The ideal candidate has strong customer service skills, great written communication, skilled at speaking in front of groups; Looking for someone energetic and ready to jump in feet first to this family-owned winery.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Develop and send email communication to wine club regarding shipments & events
  • Ensure club shipments are processed, packed and shipped on time
  • Ensure that members’ accounts are accurate
  • Prepare shipment report and credit card update status for monthly meeting
  • Attend to email/phone requests from club members promptly
  • Develop and execute plans to increase sales and profits of wine club
  • Execute programs/events to increase club retention
  • Retain existing club members through customer engagement, consistent follow-up and outstanding customer service
  • Anticipate wine club member needs and find ways to over-deliver and exceed expectations
  • Process web orders
  • Facilitate Private Concierge Tastings

OTHER DUTIES

  • Pour wine at tasting bar, wine club events and other special events
  • Greet visitors within five seconds as they enter the winery
  • Provide education on the wines, wine region and Frichette Story
  • Hold engaging dialogue with guests and be curious about their interest in win
  • Encourage customers to purchase wine, join wine club and attend events
  • Maintain a clean tasting room, bar area and patio
  •  Organize and re-stock bar area
  • Handle sales transactions using POS
  • Prepare food items from our appetizer menu when needed

Skills and Abilities:

  • Outstanding customer service skills
  • Ability to hold engaging conversation, be inquisitive and curious
  • Proven ability to communicate effectively
  • Knowledge of wine and wine service
  • Commitment to excellence and high standards
  • Ability to provide customers with a stellar and unforgettable wine tasting experience
  • Must be able to work a flexible schedule of weekdays, weekends and occasional evenings
  • Must be able to lift 50 lbs
  • Must be at least 21 years old
  • Must obtain MAST card
  • Must obtain Food Handlers Card

This is a part-time, permanent position
Pay: $12 per hour + commission & bonus

Please email cover letter and resume to apply for the position.

Apply

Wine Edutainer

Frichette Winery is a boutique, family-owned and operated winery in the Red Mountain AVA, Washington. We specialize in crafting quality red wines and creative wine blends with personality. We pride ourselves on our commitment to “edutain” and provide a stellar experience. The Wine Edutainer is responsible for guest engagement and is the face of Frichette Winery in the tasting room. The ideal candidate has super strong customer service/hospitality skills, phenomenal verbal communication, and has an incredible ability to connect and carry on engaging conversation.

Wine Edutainer Duties/Responsibilities

  • Greet visitors within five seconds as they enter the winery
  • Provide education on the wines, wine region and Frichette Story
  • Serve samples of wine
  • Hold engaging dialogue with guests and be curious about their interest in wine
  • Encourage customers to purchase wine, join wine club and attend events
  • Maintain a clean tasting room, bar area and patio
  • Organize and re-stock bar area
  • Handle sales transactions using POS
  • Assist with special events, private tastings and trade events
  • Prepare food items from our appetizer menu

Skills and Abilities:

  • Outstanding customer service skills
  • Ability to connect with guests
  • Ability to hold engaging conversation, be inquisitive and curious
  • Proven ability to communicate effectively
  • Knowledge of wine and wine service
  • Commitment to excellence and high standards
  • Ability to provide customers with a stellar and unforgettable wine tasting experience
  • Must be able to work weekends, occasional evenings and some holidays
  • Must be detail oriented with excellent organizational skills
  • Must be able to lift 50 lbs
  • Must be at least 21 years old
  • Must obtain MAST card
  • Must obtain Food Handlers Card
  • Professional appearance and attitude an absolute must!

This is a part-time position, $12 per hour & bonus

Please email cover letter and resume to apply for the position.

Apply